What we collect
- Account & order info: name, email, phone, delivery address.
- Payment info: handled securely by Stripe / Shopify Payments — we never see your full card details.
- Usage data: pages viewed, products clicked, basic device info (anonymous analytics).
- Cookies: see the section below.
Why we collect it
- To process and deliver your orders.
- To contact you about your order.
- To improve the site (analytics).
- To send marketing emails — only if you opt in.
Who we share it with
Only the people we need to: Shopify (orders), Stripe (payments), and our delivery drivers. We never sell your data.
Cookies
We use essential cookies to make the site work (cart, login) and analytics cookies to understand how the site is used. You can choose which to accept via the cookie banner.
Your rights
Under UK GDPR you have the right to:
- Access your data
- Correct inaccurate data
- Have your data deleted
- Object to processing
- Complain to the ICO (ico.org.uk)
Contact
For any privacy question, email privacy@plumbdelivery.co.uk.