Terms & conditions

Last updated: 6 May 2026. These terms govern your use of plumbdelivery.co.uk and the purchase of products from us.

1. Who we are

PlumbDelivery (registered in England & Wales, company no. 00000000) operates plumbdelivery.co.uk. Our registered address is West Midlands, UK. VAT number GB000000000.

2. Placing an order

By placing an order you confirm you are over 18 and authorised to use the chosen payment method. A contract is formed when we send you an order confirmation email.

3. Prices & payment

All prices include VAT at the prevailing rate. We accept major credit/debit cards, Apple Pay, Google Pay and bank transfer. Prices may change at any time but will not affect orders already placed.

4. Delivery

We aim to deliver within 1 hour across our coverage area, but this is not guaranteed. Delays caused by traffic, weather, or events outside our control are not grounds for refund unless required by law.

5. Returns & refunds

See our returns policy. Your statutory rights under the UK Consumer Rights Act 2015 are unaffected.

6. Liability

We are not liable for losses arising from incorrect installation of products. We strongly recommend a qualified plumber fits all parts. Our total liability for any order is limited to the value of that order.

7. Governing law

These terms are governed by the laws of England and Wales. Any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

8. Contact

Questions? Email hello@plumbdelivery.co.uk.

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